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Switch Your Account in 10 Minutes – No Paperwork, No Stress, No Problem

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Account SwitchKit by Qwist

Your customer opens a new account – and wonders: how do I transfer all my direct debits and standing orders now? Paperwork? Lists? Not with you.

What our Account SwitchKit can do:

  • Direct debits & incoming payments? Automatically detected and redirected
  • Standing orders? Set up quickly and easily
  • Open Banking? Full data access for a seamless switch
  • Furthermore, the SwitchKit Plus add-on intelligently analyses account data and provides immediate insights for targeted customer acquisition and personalised marketing from day one.

These companies rely on our Account SwitchKit

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Safe & easy

Seamlessly switching bank accounts

In many cases, opening a new account involves moving all account details from the old bank to the new one. A process that is not very popular, but a  regulatory requirement that is supported by banks. What’s more: The complex process of transferring an existing bank account to another institution poses financial and security risks, which affects the end user experience by utilizing manual methods that are time-consuming and error prone.

Preview image of the product onpager Account SwitchKit from Qwist. Fully digital account switching in minutes.

Account Switching Made Simple

Our onepager shows how you can close more deals and delight customers with the Account SwitchKit.

Download the free onepager

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Make your customers happy

With Qwist’s Account SwitchKit product, you can offer your customers to switch their payment accounts through real-time access using Open Banking, ensuring a fast and secure customer transition: Seamlessly support your customers to switch recurring transactions, direct debits and remaining funds from their old bank account to yours automatically via one single platform.

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Increase value from new customers, transforming them into active customers

Activate valuable customer from the start while reducing costs. A new end user will become a valuable one, because they will use the new bank account as the main one.

Increase conversion rate

95% of account holders switch to at least one payment or close their legacy account. This leads to more cash flow and transactions in the bank system and increases revenue by having more end users using the new bank as the main one.

Reduction back office effort and costs

Actively transitioning customers to the service as an online-only process on the desktop or in your app decreases the cost and effort related to customer support and back office. Duration reduced from 4 hours to less than 10 minutes.

No struggle with regulatory obligations

We take over all regulatory obligations from PSD2 with our own PSD2 license, therefore a fast setup within days is possible. In any case, the offline service is requested by the bank to be totally compliant.

Gaining of insights via marketing analytics

Every switch provides a lot of insights on the financial markets and on market trends, that can provide meaningful insights on the state of the industry.

Data Enrichment with SwitchKit Plus

The add-on transforms transaction data into calculated metrics, derived indicators, and other key attributes that precisely describe the user’s financial activities and history, providing meaningful insights into their financial behaviour.

Discover more about the add-on

New add-on SwitchKit Plus

Understand customers instantly with intelligent data analysis

SwitchKit Plus transforms raw account-switching data into structured, immediately usable insights through advanced analytics. This enables banks to identify salary credits, recurring payments such as child benefits or pensions, credit card ownership, and other financial indicators from the outset, allowing for precise and rapid customer engagement.

The add-on combines event-based APIs or exportable datasets provided in real-time or on demand. This allows banks to benefit from automated account-level intelligence —regardless of technical integration — and to optimise onboarding, marketing, and product strategies based on data.

Blue icon Account SwitchKit

SwitchKit Plus add-on

Smart account data analysis for instant, personalised customer targeting.

Discover more about the add-on

How Account Switch Kit works

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Reduce time and money spent through simplification and digitalization

Account SwitchKit simplifies and digitizes the entire process, reducing costs and labor while ensuring a streamlined customer experience. It is a fully digital product that enables account holder to transfer their bank accounts from one bank to another within minutes, including notifying all payment partners about the new account.

The full stack (front and backend) service allows consumers to switch all their transactions (direct debits, standing orders, and incoming payments) from one account to another, including the notification of the account change to the payment partners, closure of the account and transfer of the remaining funds to the new account.

So, from a account holder’s perspective, our Account SwitchKit enables a rapid and secure account switch in under 10 minutes, without requiring them to exit the bank’s application.

Welcome Page Account Switch service

Creation of customer account

The bank can transfer the customer’s personal data data to the account switch service in an encrypted web token. Therefore, the account holder’s personal data is already pre-filled in the registration step by using our proprietary solution, Magic Link.

Automatic readout of payment account

We offer account readout through our open banking platform, compliant with the PSD2 regulation, and we can read out transactions and categorize them, detecting the payment partners.

Creation of account overview

Creation of an overview of payment partners (direct debits/credits) and standing orders based on the transaction history.

Notification management

At the customers’ request, the account switch service will trigger a notification to the selected payment partner about the change of bank details in various ways (e.g. letter, fax, e-mail).

Account closure

Bank customers can send a notification to their “old bank” and request for the account to be closed at a specified date.

Sample Screenshot Account SwitchKit user creation
Sample Screenshot Account SwitchKit Transaction Analysis
Sample Screenshot Account Switchkit switching banks overview
Sample Screenshot Account Switchkit payment partner notification
Sample screenshot Account SwitchKit closing account request

Demo Account SwitchKit

Still have questions about our Account Switch Kit? Please contact us and we will be happily provide you with advice!

contact@qwist.com

Existing customer requests

We kindly ask our existing customers to use the Zendesk Support Portal, which you received during your onboarding, if you have support queries or need to talk to us. Thank you very much!