More trust, security and convenience
Congratulations – you have gained a new customer. One of the first touchpoints between you and the new customer is the onboarding process. Make it as intelligent as possible for the customer and as secure, compliant and cost-effective as possible for you – by utilising the information treasures in the financial data!
Smooth processes, satisfied customers
How to build a trustworthy and secure customer relationship right from the start
Digitalisation means that many business relationships are now predominantly digital and therefore anonymous. Nevertheless, in the past, as today, the basis of a successful business relationship is trust. As a company, you must be able to rely on the fact that the information provided by your unknown counterpart during the onboarding process is actually correct. Get to know your end user – by accessing his financial data in real time and verifying the identity and account ownership of your new customer just as quickly. It is also advisable to check the solvency of the new customer – if possible, without annoying the customer with lengthy processes right at the start of the business relationship.
Available in the following countries:
Germany
Austria
Iberia
200+
Happy customers
700h
Resources and time saved working with us in average
3,000+
connected financial Institutions
Common pain points in customer onboarding
The importance of the onboarding process is beyond question. But what are the challenges on the company side?
High Operational Costs:
Manually verifying customer information and accounts is costly and resource-intensive, impacting the bottom line for businesses.
Increased Financial Risk:
Without real-time verification and insights into customer behavior, businesses are at a higher risk of fraud and non-payment, leading to potential financial losses.
Customer Acquisition and Retention Challenges:
A slow and cumbersome onboarding experience can lead to lower conversion rates, and difficulty in customer retention as users look for more streamlined and user-friendly alternatives.
Regulatory Compliance Concerns:
Staying compliant with financial regulations can be more challenging without the ability to quickly and accurately verify customer information, increasing the risk of non-compliance penalties.
Hassle-free and secure customer onboarding with Qwist solutions
At Qwist, we deliver categorised and analysed financial transaction data, enabling robust verification, de-risking, and identification of upsell opportunities. Our solutions help to make the onboarding process as pleasant as possible for your end customers and fast and secure for you.
Find out more about our solutions Financial Ident Verification, Financial Transaction Data and Payment Initiation.
What the Qwist solutions can do for you
They reduce your operational costs by automating the onboarding and verification processes, significantly reducing the manpower and time required, which in turn cuts down the operational expenses associated with manual checks and data entry.
They deliver enhanced Fraud Prevention by leveraging real-time data access to implement robust fraud detection mechanisms that can quickly identify and prevent fraudulent activities, thereby safeguarding both the business and its customers from potential financial losses.
They streamline the onboarding experience by offering customers a quick, straightforward, and hassle-free onboarding experience that can increase conversion rates, as the ease of signing up and the speed of service initiation are significantly improved.
Why Qwist?
- Securely onboard users in real time Reduce error-prone and time-consuming processes by verifying user information through real-time access to bank accounts.
- Verify account ownership on the spot Connect retail accounts to instantly verify account ownership and assess financial risk by gaining deep insights into customer spending behavior.
- Go from new to active customer in minutes Increase user engagement by offering a seamless onboarding experience right through to the first payment for your service. Open Banking payments are initiated securely and easily directly from the user’s bank account from any application.
